Terms & Conditions
Effective Date: 06/09/2023
Please read these terms and conditions ("Terms") for our Flash program carefully. These Terms, constitute an agreement between you and Albertsons Companies, Inc. directly or through one or more of our banner stores such as ACME, Balducci’s, Jewel-Osco, Kings Food Markets, Pavilions, Randalls, Safeway, Shaw’s, Star Market, Tom Thumb, and Vons (collectively, "Company", "we", “our” and "us"). In addition to these Terms, your use of our website(s) or mobile application(s), as well as any online orders placed with us (including but not limited to Schedule & Save orders) are governed by our Terms of Use and Privacy Policy. By placing an order through our Flash program, you accept these Terms, our Terms of Use and Privacy Policy.
Program Overview
Introducing our Flash Delivery and Pickup/DuG (Drive-Up & Go) program, designed to bring you ultimate convenience and speed. Available in select areas, this service allows you to get your grocery essentials in a flash, with no markups on prices. Operating hours vary by store, ensuring we fulfill when we promise. With a maximum basket size of 35 items (delivery may vary), you can shop without limits. While some items requiring preparation time are excluded, everything else in-store is eligible, guaranteeing a wide selection at your fingertips. Plus, as a Fresh Pass member, enjoy discounted delivery and pickup fees, making your shopping experience even more affordable.The final price will be calculated on the designated fulfillment date. Some of the order details may change as your product(s) are fulfilled over time (for example, price, taxes, availability, delivery fees).Some products available for purchase on our website may not be eligible for the Flash program. In the event multiple product subscriptions exist, these will be grouped together into one order.
Flash Disclaimer
Service available only in select areas; operating hours of Flash Grocery Delivery and Pickup vary by store. Maximum basket size up to 35 items in a purchase and will vary by location. (Areas further from store location subject to reduced maximum for Delivery). Select items only eligible for Flash Delivery. Fulfillment time is not a guarantee and is subject to traffic and weather conditions.
Welcome Offer Disclaimer
*Expires 2/24/2024. Valid for first online grocery delivery order of $75 plus. [Enter “SAVE20” at checkout to receive offer.]. Minimum spend and discount excludes alcohol, tobacco, fluid dairy, stamps, gift cards, taxes, service and regulatory fees, tips and is calculated after all other promotions, offers, discounts, savings are applied. Limit 1 per household. Cannot be combined with any other offer. Not valid on third party delivery provider orders (e.g., Instacart). No monetary value.
Substitutions
If an item selected to your Flash order is out of stock, we will substitute it with a similar item if you have enabled the substitution option.
Excluded Items
Flash and DUG does not include alcoholic beverages, tobacco products, certain frozen items, and food requiring extra preparation time. Items excluded from the program will not be shown in the product order menu[MP(2] .
Credit Card Authorizations and Charges
When you participate in our Flash program, you will be required to expressly agree to permit us to charge your chosen payment method. Once your order is processed, your payment method will be charged for the authorized amount. The amount ultimately charged will reflect any changes to the order you have made after the payment authorization. If you provide a club card or loyalty telephone number during registration, you will earn rewards points on a Flash order just like a regular online order placed with us.
Pricing; Payment;
Renewal; CancellationThe amount you are ultimately charged for a product fulfilled pursuant to our Flash program will be the price of that item at the time the order is fulfilled. If you have clipped any then-current coupons, we will apply all such applicable coupons with valid expirations dates at the time your order is processed. If a product subscribed to your Flash order has an eligible coupon but you do not clip it at the time your Flash order is fulfilled, we will not apply such coupon to your order. You will not be charged until your order is delivered or picked up. The total cost charged to your payment method for each Flash order will be the price of the item(s) and any applicable discounts, plus any applicable taxes, delivery fees, deposits, fees and charges. Delivery fees will apply based on the order fulfillment window. Delivery fees may vary for FreshPass subscribers.If we are unable to complete your Flash order with that payment method, we will notify you and give you the opportunity to update the payment method in your account.
Agreement Changes
We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements), without notice to you. If any change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes. Please refer to our Terms of Use and Privacy Policy for all other terms.
CONTACT US
If you have any questions about these Terms or requests for additional information, please call our Customer Support Center line toll-free at 855-767-2545, or send us an email at deliverysupport@AlbertsonsCompanies.com or a letter at the following mailing address:Customer Support Center
Albertsons Companies, Inc.
M/S 10501 P.O. Box 29093
Phoenix, AZ 85038-9093
Additional TermsWe may, in our sole discretion, terminate your order at any time without notice. If we do so, you will be charged only for orders that have been fulfilled. All returns under Flash are subject to our Return Policy. Flash Delivery and Pickup/DUG is void where prohibited. Schedule & Save subscriptions are void where prohibited. Please refer to our Terms of Use and Privacy Policy for all other terms. [MP(1]Added this as referenced in Disclaimer list. [MP(2]Somewhat of a placeholder for this potential Term as we should give a basic reference that not every single item in store included.
